Showing posts with label Usability. Show all posts
Showing posts with label Usability. Show all posts

Friday, September 5, 2008

Website Frames Increase Usability

The issue of website usability has garnered much attention today. In fact, there have been laws and legal moves against website developers who wouldn’t take into consideration the wide range of people who will be viewing their websites.

The issue of usability has been founded on the context that there are a lot of people who are disabled or impaired in some way. In America alone, there are 1 out of 5 people who are disabled in one way or another.

The Internet has provided us with ways to communicate, interact, exchange information and do business. It is a pertinent tool in providing much needed avenues for accessing these things especially for people who are disabled. This is why usability has been a pressing issue in terms of website development.

Frames and website usability

One of the ways which can increase the usability of a website is the proper use of frames. Frames basically segment the browser into different portion and each portion is independent from the others. There are two major schools of thought when it comes to the use of frames: one that says frames should not be used and one that says that there are advantages to using frames in website development.

This article tries to give guidance on the use of frames in website development. The ultimate aim of website development is to make it easier for more people to use the website, whether with the use of frames or without them.

Why not use frames?

There are a lot of negative thoughts when it comes to the use of frames in websites. Here are some of them:

Printing

There have been many complaints about printing web pages that are framed. Internet browsers seem to select the frame to be sent to the printer randomly. The user cannot usually print the frame that he wants because the computer selects the frame which is the focal point of the webpage.

Downloading

Many newbies in the field of website development employs frames to be able to cut the downloading time of their websites. This can only be achieved if the right ways of presenting the content are achieved. Other contents such as style sheets, images and scripts are recommended to be cached.


Linking

Using frames which contains third-party information can raise issues of infringement of copyrights and trademarks.

Bookmarks

Visitors usually cannot mark the particular frame that he wants when using framed websites. The basic structure of frames deviates from the normal structure of unification of the “website.” This can cause problems in bookmarking.

Search engines

Search engines encounter problems when indexing framed sites. This is a result of the frames paradox. The “spiders” of the search engines are drawn to what developers refer to as black hole pages.

Over-all usability

Surfers may become confused with the structuring of a website which uses frames. The provision of multiple scrollbars will definitely add to the problem. If a designer hides the scrollbars, the contents of the website may become inaccessible.

Advantages in Using Frames

There are also some key advantages in using frames. Many people are still lured to use frames in their websites and listed below are some of the explanations why they are inclined to do so:

Ease in designing

One of the key features of the usage of frames in websites is that it makes the job easier for the developer. When a developer employs frames, he is relieved of the task of putting the logos and navigation menu on every single page that he will develop. Frames can contain this information and need not to be copied every time a user clicks another page of the site.

Flexibility

Frames provide a surfer several mini-browsers which he can view all at the same time. This allows for more flexibility in terms of getting more work done or getting more information for a single viewing of the webpage.

Quicker downloads

With the use of frames, different site contents need not be downloaded every time a click is made. This makes downloading much easier because contents that should be re-downloaded need not be downloaded because they are contained in a different frame.

These are just some of the features and perceived disadvantages of the use of frames. They can be used as long as the developer knows how to fully maximize the potential of frames without making them a problem for the surfers.

Free internet Marketing Resources

Website Menu & Usability

The issue of website usability is one of the main topics today in web development. There are many moves regarding the push of web development to accommodate a wider range of visitors.

Different sectors of society have taken their initiative in terms of improving their websites to be able to make them more user-friendly. The government has taken legal steps to be able to realize laws which intend to make websites more usable. The different institutions which are involved in education, information awareness and public services are also moving towards usability. The business sector is also moving towards the same goal because they rely on generating and maintaining traffic. Studies have found out that usability is directly correlated with the desire of people to come back to a certain website. 74% of people consider usability as one of their main considerations for coming back to a website. Making a business website more usable will also give a company a good image.

Context

The main reason why there are moves towards improving the usability of websites is that a big chunk of Internet users are impaired with some kind of disability. In fact, around 20% of the whole American population has some kind of disability. With this situation in mind, the Internet is deemed as an important tool in providing services and opportunities to these people. The Internet has become an avenue for communication, information dissemination and gathering for these people.

Usability Factors

There are a lot of factors to consider when developing a user-centered website. These factors can be grouped in different ways and can be tested by different means. Listed below are some of these factors:

1) Accessibility

The usability of a website is dependent and intertwined with its accessibility. Accessibility refers to the quickness and easiness of gathering information from the website.

2) Download time

Nobody likes a website which takes too long to load. Many people would actually prefer a basic-looking website which loads quickly than a beautiful website which takes minutes to load.

3) Feedback Mechanisms

Websites should be able to provide avenues which can be used by its users to give feedback. Feedback gathering is very important in assessing and improving a website.

4) Navigation

Navigational links should be provided and placed properly all through out the website to guide the users on how to effectively gather the information that they need from the website.

There are other details that need attention when it comes to optimizing the usability of a website. This article tries to tackle one of them which are- menu arrangement. The menu is a basic tool which surfers use to be able to get from one web page to another and to track their navigation.

Here are some useful tips in arranging the menu of a website.

1) Go back to the goals

One should ask what the main goals of the website are to be able to determine the right links to put in the menu bar. The menu’s basic function should be connected with the main goal of the website. A website which is offering an array of products might want to put the different categories of the products in the menu bar.

2) Important pages

The menu bar should highlight all the pages which contain pertinent information regarding the purpose of the website. The contents of the menu bar should be carefully chosen so as to maximize its limited space.

3) Cohesion

Items should be placed in the menu in a cohesive manner. It’s basically a choice which involves the right placement of items so as to give proper guidance to the users.

4) Fonts

The users should be able to customize the size of the fonts of the entire website. The fonts that are places in the menu should not be too small or too big. Using a different font for the menu can be done under the premise that they do not deviate too much from the other fonts.

Menu arrangement is just a speck in the whole idea of website usability. The tips above are just basic ways of modifying the menu so as to provide maximum guidance to the users and must be seen in the context of the whole picture. The other aspects of usability should be given attention to be able to develop a user-centered website.

Free internet Marketing Resources

Website Navigation Design & Website Usability

Navigating through a website should be simple and efficient. Navigation is one of the key determinants of a website’s usability.

Usability refers to the ease of use and learning with regards to websites. It can refer to the effectiveness and quickness of the navigation structure of the website to be able to present pertinent information to the surfers.

The Issue of Usability

Usability is deemed to be very important in terms of web development today. Websites are made with the intention of making them tools for people in doing their daily tasks. Developing complex websites which don’t assist people in effectively doing their tasks would make little sense.

People with disabilities are continuing to grow in number. In the United States alone, one-fifth of the population is pestered by some kind of disability. This is the main reason why many people are gearing towards making websites more usable. The Internet has become a main instrument for these people to be able to live their lives.

Navigation

The usability of a website is dependent on several different factors such as accessibility, content quality and readability and over-all presentation, however, many web developers would say that the usability of a website is all about navigation.

This article tries to lay down some basic tips which should guide a developer on how to make a website more usable through the improvement of its navigational structure.

Here are some tips on how to make a website’s navigation more user-friendly:

-Avoidance of irrelevant links

One of the main mistakes of web developers in building websites is that they add more confusion to the visitor rather than eliminate it. This is the result of putting too much links that are not really needed by the visitors.

Having too many links to the other parts of the website is clearly an indication that the navigational structure of the website is not at its best. Let’s examine a hypothetical website so as to give us a way to discuss the different things to avoid and do in designing a website’s navigation structure. Let’s say that we are building a public auction site (one similar to E-bay).

If a surfer would want to buy computer accessories, the website should not contain irrelevant links to other parts of the website such as putting a direct link towards the section on buying clothes. If the said person is interested in buying clothes after he has shopped for the computer accessories that he needs, he will definitely find his way to the clothes section. Putting these kinds of links will irritate more people than satisfy more people. It’s like putting a section of computer accessories and a section of clothing right beside each other in a department store-it makes no sense.

-Standardize icons

A study has revealed that 39% of shoppers didn’t pursue in buying certain items from the Internet because they found the sites to be too hard to navigate. This meant a lot of loss for the businesses, but this can be avoided.

One of the ways to improve navigation is to use standardized icons for linking pages. Icons were made to be able to represent something that is related to it. The use of random icons will definitely add up to the confusion regarding navigation. Also, developers shouldn’t over-explain the icon because icons are there to be able to provide non-text information about the link. A brief explanation should be provided, but it should be kept brief and concise.

-Sitemap

The provision of a sitemap will definitely help people to effectively navigate through the website. A sitemap provides a skeleton structure of the website in a single page. All the links and contents are indicated in a sitemap therefore making navigation a much easier process.

-Breadcrumbs

Breadcrumb links provide linkage to the major pages of a website. These are particularly useful for people because they give easy access to the major pages.

-Avoid burying information

Navigating through a website need not be a journey through an ocean. A simple rule of thumb is that all the web pages in the website should be accessible from each other not more than 3 clicks away.

These are just some of the ways on how to improve the usability of a website through the improvement of navigation. These steps should be done hand-in-hand with the other ways of improving a website’s usability.

Additional Reading
Free internet Marketing Resources

Website Page Length and Usability

The Internet has provided us with new ways of doing things such as communicating, gathering information and making business transactions. Websites form the backbone of the Internet. They are primarily created to be able to serve as a tool for people to live their lives in this modern world.

The use of Internet application is very important especially to the people who have impairments. 20% of the American population is affected by some kind of disability. The Internet has been able to give the disabled avenues through which they can perform functions that they have not been able to do before.

Usability

The usability of websites is one of the pressing concerns of web developers today. Usability refers to the easiness of navigation and overall access of information through a website. Websites are now being developed to be able to provide maximum usability to the widest range of surfers. A website’s features must be able to assist the surfers rather than be hindrances.

There are many perceived benefits from improving the usability of a website. Not only will the surfers, particularly those who have some kind of impairment but also the web developers, the businessmen and the whole Internet community as well.
Improved website usability will result in end-user satisfaction. A survey which involved people who were trying to avail certain services and products from the Internet revealed that 39% of all availing attempts are spoiled because the buyers are discouraged by the poor usability of the website. Improving the website will definitely end in user satisfaction.

Usability will also result in the competitiveness of the website. There are millions of websites that are out there today, and the number is growing faster than ever before. What separates the popular ones from the not-so-popular ones is website usability. People want to access information through websites and they are particularly looking for two basic features: quality of content and access. There’s no sense in designing a website with poor information. Poor access tools will also make a website not likable even though it contains well written contents.

Page Length

There are many factors in determining the usability of a website. A website with good usability will have quality contents, good accessibility, navigation and readability. The length of the pages might seem like an impertinent thing when it comes to usability, but it is actually a factor to consider in website development.

The Internet browser is like a portal which takes people to wherever they may want to go in the virtual world of the Internet. This is why the length of the web page is important. The pages must be designed in a way that they accommodate and present the information to the visitors in a comprehensive way which is easy on the eyes.

Short versus Long

When it comes to determining the length of the page, it all boils down to a simple yet important decision- whether to use short or long pages. In determining this, one should always remember that the length of the web pages may not be uniform. The length of each page must correspond to its contents and its purpose.

In determining the length of the page, one must consider the following:

1) Contents

Again, the length of the page is dependent on its contents. The homepage which contains the overview of the webpage utilize short pages most of the time. Pages which contain information which can be easily be browsed should also utilize short pages. Pages containing long graphics should be put in short pages as well.

If the page contains information that need to match the size of its paper counterparts, the said web page must be long enough to do so. Sitemaps and other such pages must be long enough to accommodate all the information needed.

2) Go back to the goals

The overall determination of the length of the web pages must be structured within the whole planning process for the development of the website.

3) Scrolling

A developer can choose between providing a scroll bar or a page link in developing pages which contain reading materials. If speed is deemed as a key factor in the reading process, the developer might want to use a link instead of a scroll bar.

These are just some basic ways on how to improve a website’s usability with the proper determination of the web pages. These should be integrated with the other ways of improving website usability.

Free internet Marketing Resources

Links and Website Usability

The Internet is what it is because of connections, bridging one computer to a host of others. Because of this we are able to access information at a click of a button.

The things we click are called links, and they can be likened to the synapses of a brain – connecting the user from one document to another.

One of the main tenets of website design is that a page must be able to link to another page. Failure to do so renders the page dead – and is a lot like crashing into a brick wall as you speed down the information highway.

That said, website designers, both pro and amateur, make it a point to include links into every single page they design. But it is simply more than just slapping on links anywhere. Links are as vital to a web page as the content on it for without it, a visitor will be hard pressed to connect to other documents on the Internet.

In any website, there are different kinds of links. There is no hard and fast rule when it comes to laying out links on a web page. But over time, certain conventions have emerged that seem to have become an unspoken standard in design. Deviations certainly will not depreciate a website’s over-all impact, but it may require some amount of time for the visitor to get oriented.

Whether you tend to follow conventions or not, it is best to be acquainted first with the rules, so that you will know what to break and how to break them.

But first of all, for the sake of clarification, imagine a website to be like a book. Of course, you know that a book holds several pages. In the case of a website, the pages are called web pages.

A web page basically has two kinds of links: Internal and External.

Internal links are what connect pages of the same website to each other. Going back to our book analogy, an internal link connects a page to another from the same book. So a visitor can access the contact page of a website from the home (or index) page via an internal link.

An external link, on the other hand, connects a web page to another web page from a different website. So an external link is something like a connection between two pages from two separate books.

Layout Conventions
Over the years, as more and more users and websites are added to the Internet, certain conventions or assumptions about the location of links have been formed.

The most common of which are the internal links on either the top or left margin of a page. Seeing that these two areas are the ones first noticed by a user, designers felt it was natural to place internal links that would connect the pages of the same website together. Because of the nature of its location, links on these sides of the page are prominent and graphic designs on them.

Another area where internal links are located is at the bottom of the page, usually where the copyright information is placed. However, unlike the top and left margin areas, the links at the bottom are discreet and usually rendered in small fonts (like the copyright info). This is done primarily to avoid redundancies in design, while still providing alternate sources of links should the others fail.

External links are usually found in the body of the text or in the right hand margins of the page. No specific rule exists for this, and the conventions arise merely out of common usage.

However, some designers have surmised that the tendency to place external links within the body of the text is done because references to information outside the website should be described or explained, whereas internal links need little to no explanation at all.

Another theory is that the right side feels like the outer part of page. This assumption is built on the observation that reading is done from the left to the right. So the right part of the page indicates the end of a page, thus references outside the website find themselves allocated to this area.

For some reason as more and more text advertisements (such as Google AdSense) proliferate, the location for such external links are designated at the center or the right side of a web page.

And yet, as mentioned before, these are merely conventions and NOT rules set in stone. Designers have all the freedom to layout information and links however they want. Deviations from such standard practices simply make the surfing experience for these websites slightly more interesting than the rest. The important thing is that connections are made and everyone can continue to cruise and surf the Web one link to one page at a time.

Free internet Marketing Resources

Headings Can Improve Usability of Websites

When people go online in order to seek information, they usually end up utilizing means in order to best find the content they are looking for. At the end of the day, when they are able to determine if a web page contains the information they are looking for, they become better equipped in searching, deciphering, and even choosing the information they want to access at any given point, but particularly through search engines.

Headings play a particularly important role when it comes to finding information online, and secondly, facilitating the use of the website within which the content or information desired is to be found. It can be illustrated in two-fold scenarios, one before the website is found, and one when the user is already within the website.

Headings in hypertext protocol or HTML are a group of text rich with content, usually composed of primary keywords that give a clue or idea about the content of the website. In general terms, a heading is a line or hierarchical label that informs the users as to the content of the website, alongside pertinent information as regards the nature of this content.

When it comes to searching for particular websites, headings play a pivotal role in having the page show up at all in the results of any search engine query. Search engines, when they ‘crawl’ through the Internet looking for relevant information and related websites, usually put into consideration the heading. Headings are so important here that in order to search engine optimize one’s website, many believe that it must then contain major keywords that truly characterize the content of the page.

Moreover, aside from the HTML content rich code headings, it’s also important to put primacy upon the heading that is present within the main text body displayed on the website. This is the huge hierarchical label or title that gives the readers an idea of what is contained in the page.

In search engine results, these in-text headings are extremely important because they are what most search engines use in order to label each individual link derived from the search. This then can then determine if the user will find the heading relevant enough to the search he or she is looking for. By providing an efficient heading, one is already providing a great convenience to the user by making the website readily accessible and usable.

More importantly, once the user is already within the realms of the website, headings in particular guide them as they explore its complete contents. When the heading reflects effectively the very content of a single page, the website as a whole is made more usable as no page is designed to mislead the user into thinking the information he or she is looking for is within that page.

Another great function of headings in a website that may be used to subdivide various information contained in them is that it facilitates the scanning through of information of users in a page. As it is, users are oftentimes not interested on the content found in its entirety in a page, but only a particular part of it. By allowing them to be guided by headings, websites become more usable, friendly, and convenient for all its users.

Moreover, it gives users a general idea about the hierarchical structure of the website and how information is organized. The flow of this information, and the understanding of the users of this particular flow, is of importance to users as this could very well determine their understanding of the concepts explored in the information presented.

Headings also imply that when users scan for information they need selectively, they may pick out particular portions of the text in between headings without necessarily compromising understandability and being taken out of context.

The most convenient use of headings is when text-heavy pages utilize a small portion of table of contents at the top of the page, where the information is subdivided into their respective headings. In this way, users are already able to have a general understanding of what the website contains in a direct and straightforward manner. Thus, if the table of contents is also link-activated, it will allow for them to skip only to the information they need.

At the end of the day, headings improve a website’s usability by simplifying information made available to users and organizing them into a format most convenient. It allows for users to first, find the information they need through a search engine, and once within the website, determine and scan through the text easily in order to find the information they need in a short time and with very little trouble.

Free internet Marketing Resources